Shake Shack New Haven - New Haven, Connecticut

Anika R.

Sehr zu empfehlen. Essen ist lecker, wie in jedem Shake Shack. Besonders zu loben ist jedoch der Service und das Reiningungspersonal. Es wird praktisch immer aufgeräumt und geputzt!

Elias Fernandez

I ordered a hot dog and French fries. They took my order and were nice about my questions. Food was hot and fresh. I would recommend this fast food restaurant above the others within walking distance.

Gustavo Noguera

El lugar estaba limpio y ordenado. El pedido fue entregado con rapidez. Muy buena la hamburguesa black doble con trufas.

G

My family and I visited this restaurant for dinner, and while there were some positives, there were also some disappointments. Ordering at the kiosk was straightforward, but it was confusing not knowing that ordering at the register was an option. The staff seemed fine, although there was a minor mix-up with my order, which was initially prepared for dining in instead of to go.

The restaurant itself was clean, and I appreciated the ambiance, especially with the fuzzball table, couch, and fireplace. However, the food left something to be desired. The burgers were dry, overcooked, and overly salty, although the fries were enjoyable. I particularly liked their cheese sauce, which was one of the best fast-food cheese sauces I've had. Unfortunately, my friend's daughter found the chicken nuggets to be just okay, though she also enjoyed the fries.

Overall, while the atmosphere was nice and some aspects of the food were good, the disappointments with the burgers and minor order mix-up make me uncertain about returning to this location.

Jasmine Touch

Haven’t been to Shake Shack in so long! Michelle was so sweet and provided the best service I’ve had in a while! Dining in at shake shack was great after work and having been greeted and ask how I was, was even better! Thank you Michelle

Ecohangout

incredibly greasy burgers, genuinely the saltiest chicken nuggets I have ever tasted. shame because you could tell the ingredients were good, just terribly prepared. the people were nice. but it's next to green in new haven, so expect poor hygiene, loud random noises from homeless people and staff.

lb Cloud

Very welcoming staff and the veggie burger was surprisingly good. Nothing wrong with the atmosphere — it fast food and looks like it. But it was clean and we easily found seats.

Ashley Meloy

Heather at the register was so friendly and cheerful, she instantly made the entire experience better. The food arrived to the table promptly and the server was also very polite. Heather came around to the booth to check in and make sure our order was correct. I applaud the customer service at this establishment